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FAQ

1. Do you have a size chart? 

Most of our items use standardized USA sizes. 

Size Small: 4/6 

Size Medium: 8/10

Size Large: 10/12 

If you need specific measurements for an item, then feel free to send us an email and we will respond as soon as possible! Email: majestiiclothing@gmail.com

2. What is your return policy? 

Returns

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We do not accept products that are intimate. 

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error


Any item that is returned more than 7 days after delivery cannot receive a refund. 

3. What is your refund policy? 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at majestiiclothing@gmail.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

4. Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at majestiiclothing@gmail.com and send your item to: 418 W Locust Tyler Texas US 75702.

5. What is your shipping address? 

      Majestii Clothing

      418 W Locust St. 

      Tyler, TX 75702

6. What is your email address?

     Majestiiclothing@gmail.com 

 

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